Frequently Asked Questions

What do I have to do to rent a dumpster?

All you need is a quick phone call. Our customer service representatives will help you choosing a size and will request a few details to schedule your order in a matter of minutes. After that, they will send you a quote and the contract and all you have to do is sign it.
How does the Calsan service work?

Once the container has been requested we leave the container at your home or at the requested place. You will have time to fill it up and when it is ready you will have to notify us, this way we will pick it up. You no longer have to worry about getting rid of that garbage.
What hours does Calsan operate?

Deliveries and pick ups can be scheduled from Monday to Friday between 6 A.M. and 6 P.M. Monday to Friday. In case a service is required on Saturday, you must notify in advance and check if we have availability. Customer service representatives operates from 7 A.M. to 7 P.M. Monday to Sunday.
How many days can I keep the container?

You can keep it seven days, any additional day has a cost of $25.00
Do the dumpsters have a weight limit?

Yes, all general debris containers have a weight limit depending on size. The 8 and 10 yd containers for soil or concrete are the only ones without limits.
In the 8 and 10 yd containers for soil and concrete, what does it depend on if they are clean or mix?

To consider clean, the soil or concrete must be completely pure, without any extra material; otherwise, it will be considered as a mix (no branches, stones, grass, wood, etc.).
If I have little trash, what is the smallest dumpster that I can rent?

The 8 yard one, although there is less garbage we do not handle a smaller container and the price is the same whether 1 or 8 yards is used.
What payment methods do you accept?

We always request a credit or debit card to guarantee payment.
How far in advance should I schedule the container?

Usually we request 2 or 3 days in advance, however if we have availability we can deliver it the same day.
Who is responsible for scheduling the pick up?

The customer must notify us when their container is ready.
Could there be any extra charge?

Yes, under special circumstances there might be extra charges for different concepts; overweight, overload, extra days, additional trips, waiting time, extra materials or items and cancellations.